This session will feature two expert presentations that discuss innovations in data capture and system management in DHIS2-based systems. The first presentation, from Pact and the USAID Kizazi Kipya project in Tanzania will highlight how the project identified and met data collection needs through design and build of an easy-to-use USSD app integrated with DHIS2. Kizazi Kipya has collected millions of data points across multiple intervention areas, requiring complex systems management to track and aggregate data for reporting, learning, and analytics. To collect data quickly and at low-cost from over 20,000 community case workers (CCWs) serving one million OVC, the project developed a USSD app for direct, real-time data entry. USSD technology uses the GSM network rather than internet and allows for rapid, cost-effective data entry by decentralizing the process. USSD data entry improves data quality through data validation checks with the DHIS2 server.
The second presentation, from Akros and the EU DHIS2 Strengthening Project in Zambia, looks at how project teams developed WhatsApp support groups to aid in the management of data entry and data use in the DHIS2-based HMIS. WhatsApp support groups were not the initial solution to what was a critical need for strong remote support networks for users of the HMIS, who are all over the country; it was only identified after other support strategies failed and ultimately remains successful because it is already widely used and therefore is a very accessible way for users to connect to one another and request help.
Through the presentation of these two innovations, we hope to incite discussion around how to creatively address system needs in ways that fit the context of your implementation – that is, where possible, using tools that are intuitive to users and easily integrated into their daily work.
Julie's session slidesTumainiel's session slides